How can we help you?

How to videos

• HomeKey Overview
• How to install a KeyCode
• How to activate your home

See all articles

FAQ's

• Is HomeKey only for newly built homes?
• An item in a home is incorrect. How do we update?

See all articles

KeyCodes

• Scanning a KeyCode to activate a home
• Replacing a damaged or lost KeyCode
• How to install a KeyCode

See all articles

Activation troubleshooting

• Troubleshooting checklist
• I'm getting an error message
• Supported smartphone devices

See all articles

Builder user accounts

• Requesting builder access
• Changing your account email address

See all articles

Contact Us

• Contact Builder Support
• Replacement KeyCode request

See all articles